Housing Opportunities Unlimited (HOU) will continue to have staff onsite daily to work with residents to ensure they are informed and assist them with any questions during this time.

Security concierges have been patrolling the campuses since February 2024.

Pest control treatments and interventions have been conducted across the campuses since February 2024 by NYCHA’s management team, which will continue to oversee and manage the process.

Residents will continue to report issues as they have, additional support will be provided to NYCHA’s management team to ensure fast response and documented completion.

To ensure minimal disruption of heat and hot water during the colder months, the team will focus on repairing the boiler and tank, replacing equipment in the boiler room, and inspecting and fixing any non-working steam traps in the basement and crawl spaces. These efforts aim to maintain a comfortable and warm environment throughout the winter season.

Building entrances doors will be repaired or replaced as needed, lobbies refreshed with new paint and signage, and TV screens installed which will provide important information and project updates to residents.

Proactive maintenance and expeditious repairs to elevators will be completed by NYCHA’s elevator technicians.

Resident feedback is critically important. After the completion of in-unit work, NYCHA will issue surveys to gather resident input and ensure resident needs are being met. These surveys will provide an opportunity for residents to share any concerns about the repairs before the work order is officially closed, helping to serve the residents of Fulton and Elliott-Chelsea better.